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Home / Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

1. Introduction

National Franchise Financial Services Corporation ("Company," "we," "us," or "our"), headquartered at 9449 Balboa Ave #310, San Diego, CA 92123, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nationalfranchisefinancial.com, contact us, or engage with our financial services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access our site or provide us with your personal information.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you contact us, submit an application, or request information, including:

  • Name, email address, and business information
  • Financial information relevant to lending applications
  • Franchise brand, location, and operational details
  • Communications and correspondence with our team
  • Mobile phone number (if provided for SMS communications)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time of access. This information is used for security, analytics, and website improvement purposes.

3. How We Use Your Information

We use the information we collect to:

  • Evaluate and process lending applications and inquiries
  • Communicate with you regarding your application, account, or services
  • Send informational and marketing communications (with your consent where required)
  • Send SMS/MMS messages if you have opted in to our text message program
  • Comply with legal and regulatory obligations
  • Improve our website, products, and services
  • Detect and prevent fraud and unauthorized activity

4. Sharing of Your Information

We do not sell your personal information. We may share your information in limited circumstances:

  • Service Providers: We may share information with vendors who assist us in operating our business (e.g., technology providers, compliance services), subject to confidentiality obligations.
  • Legal Requirements: We may disclose information when required by law, regulation, court order, or governmental authority.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. SMS / Text Message Communications

SMS Program Terms

If you opt in to receive SMS/MMS messages from National Franchise Financial Services Corporation, the following terms apply:

Program Description: You will receive recurring marketing and promotional SMS/MMS messages, including offers, updates, and information about our financial products and services, sent using an automated telephone dialing system (ATDS).

Message Frequency: Message frequency varies; you may receive up to 4 messages per month.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

How to Opt Out: Reply STOP to any SMS message to opt out at any time. You will receive a confirmation message and no further messages will be sent.

Help: Reply HELP for assistance or contact us at annette@nationalfranchisefinancial.com.

Consent is NOT a condition of purchase. You may opt out of SMS messages at any time without affecting your eligibility for our lending services.

Your SMS opt-in data and consent are kept strictly confidential. This information will not be shared with any third parties for marketing or promotional purposes. Carriers are not liable for delayed or undelivered messages.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You may configure your browser to refuse cookies or to alert you when cookies are being sent. If you choose to disable cookies, some portions of our site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

10. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information (we do not sell personal information). To exercise your rights, contact us at annette@nationalfranchisefinancial.com.

11. Your Choices and Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP to any message

To exercise any of these rights, contact us at annette@nationalfranchisefinancial.com or write to us at 9449 Balboa Ave #310, San Diego, CA 92123.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

National Franchise Financial Services Corporation
9449 Balboa Ave #310
San Diego, CA 92123
Email: annette@nationalfranchisefinancial.com

NFFS

National Franchise Financial Services Corporation is a direct business lender headquartered in San Diego, CA, providing capital solutions to franchise operators nationwide.

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Contact

9449 Balboa Ave #310
San Diego, CA 92123
annette@nationalfranchisefinancial.com

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